CSPs differ from MSPs in that their offerings center around providing solutions, including centralized management and scheduling, patch management, data backups and security software as well as providing support and training services.
At Microsoft, they take a more pro-active approach to customer systems by monitoring them and anticipating issues or expansions before they arise. Furthermore, they know their customers much better than Microsoft does which allows for quicker and more reliable support services.
Cost
MSPs specialize in monitoring and managing Business IT infrastructure and end user systems, which allows them to anticipate issues before they arise, address them quickly, and provide frontline customer service – key elements to delivering optimal results.
MSP services often prove more cost-effective than hiring individual IT experts, while helping businesses create strategies to cut expenses and increase productivity.
Microsoft's CSP program offers a much more flexible licensing model than its Enterprise Agreement (EA). Cost is determined based on actual Azure usage, with adjustments made accordingly. Furthermore, indirect CSPs receive reseller discounts on Microsoft SKUs which they pass onto customers. Unlike EA contracts which must remain active for at least three years before cancellation can occur, CSP contracts may be cancelled at any time and benefit from premier support from partners like Ensono who understand customer environments and architectures intimately.
Reliability
As when selecting an MSP or CSP, it's critical that they be reliable to ensure that your IT systems will continue supporting business objectives without interruptions. A great MSP will be able to assess current capabilities, potential expansion plans and specific needs to help make an informed decision about which service to select.
Managed service providers (MSPs) offer a range of services, from centralized management consoles and remote monitoring to software updates and security patches; some MSPs even provide scheduled maintenance plans to prevent problems from arising.
Another option is selecting a cloud integration service provider (CISP). These cloud-based solutions connect various digital infrastructures and help meet company goals while improving productivity, providing services either through private or public clouds environments. They're ideal for organizations seeking to reduce risks while reduce IT costs; but be wary that some can be challenging to work with.
Flexibility
MSPs offer superior support to systems, services, IT teams and customers of deploying enterprises. In particular, MSPs excel at monitoring customer environments to detect any potential issues or expansions before they become an issue.
MSPs also offer many other advantages that help businesses reduce costs and enhance productivity, such as system and network monitoring and automatic upgrades, as well as connecting different cloud environments into one streamlined deployment that optimizes performance.
MSPs are ideal for small and midsized businesses with limited IT resources, who require assistance in managing day-to-day tasks associated with IT infrastructure such as software updates and security patches essential to business operations. In addition, they can provide frontline technical and troubleshooting support to employees as well as provide disaster recovery solutions and business continuity plans; some even deliver Managed software as a service (SaaS).
Security
MSPs offer many benefits for businesses, such as cost savings, disaster recovery services, professional expertise and system and network monitoring. MSPs help ensure technology meets business requirements while complying with industry best practices – they may even help integrate different cloud environments.
Security should always be a top priority for MSPs and their customers alike. Both parties need a clear understanding of the services each party provides and whether they abide by applicable regulations. Furthermore, both should take measures to limit access to their networks by restricting who can gain entry and making sure passwords don't shared between accounts – it would also be wise to suspend MSP account access when personnel changes occur.
MSPs that resell Microsoft CSP can offer premier support while receiving a reseller discount from Microsoft, passing it along to clients and increasing revenue per user.